Last updated: 28.11.2025
Website: innervox.co.uk

1. Introduction

At InnerVox, we value your privacy and strive to be transparent about how we collect and use data. This Cookie Policy explains what cookies and similar technologies are, how we use them on innervox.co.uk, the types of cookies we use, and your options to control their use.

2. What are cookies and similar technologies

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They allow the website to recognise your device and store certain information about your visit. Similar technologies (e.g. local storage) may also store or access information on your device. ICO+2ICO+2

These technologies may be used for a variety of purposes — for example, to make the site work properly, to remember your preferences, or to understand how you use the site so we can improve it. design-system.service.gov.uk+2APAD+2

3. Why we use cookies

We may use cookies for purposes including (but not necessarily limited to):

• Enabling basic website functionality (e.g. navigating between pages, maintaining session state, remembering selections you make on the site)

• Remembering your preferences (for example, language or display preferences, if any)

• Analysing how you use our website — which pages you visit, how long you stay, how you got here — to help us improve content and user experience (for example using analytics tools)

• Managing consent and remembering your cookie preferences (so you do not have to re-agree each time you visit)

4. Consent & how you control cookies

• On your first visit to innervox.co.uk, we will display a cookie banner to ask for your consent before placing such cookies. That banner will offer you the choice to accept or reject cookies. We will not pre-tick consent or make accept the default in a way that biases consent. HFW+1

• For strictly necessary cookies, we may place them without requiring consent. ICO+1

• You can withdraw or change your consent at any time — for instance via a “cookie settings” link or by adjusting your browser settings (disabling cookies). Be aware that disabling or rejecting some cookies may affect the proper functioning of parts of the site (e.g. remembering your preferences, analytic features, etc.). APAD+1

5. Third-party cookies & external services

If we embed or link to third-party services (for example analytics tools, video players, social media widgets, external forms or payment gateways), those services may set their own cookies. We have no complete control over those cookies — so if you use or interact with those services, you may want to check their own cookie policies.

Examples may include analytics providers, embedded content, etc.

6. Data protection, consent & compliance

When cookies result in processing personal data (for example when combined with other data to identify a user), the processing will comply with applicable law, including data-protection legislation (such as the UK General Data Protection Regulation (UK GDPR) / Data Protection Act 2018). We only process data based on a lawful basis (e.g. user consent). We also take appropriate measures to protect your data and respect your rights. ICO+1

7. Changes to this Cookie Policy

We may update this Cookie Policy from time to time — for example if we add new features to the site, or start using new cookies or external services. When we do, we will publish the updated policy on this page, and update the “Last updated” date.

8. How to contact us

If you have any questions about this Cookie Policy, or wish to withdraw consent or request information about the cookies we use, please contact us via the contact form on innervox.co.uk or via our contact email melissa@innervox.co.uk.